The Danger of Advertising Posts on Social Media

A new form of advertising has started to appear on Twitter streams, it takes the form of a message that appears as if it is from a connection and you are guaranteed to see it because it mentions your user name or comes as a direct message. You may have received a post somewhat like [...]

August 23rd, 2010 by Peter B. Giblett 

Social Media: A Shift in Business thinking Brings Success

Social Media: A Shift in Business thinking Brings Success

Leveraging the Social Media channel as a communication tool for many businesses is  a priority. Perhaps one of the key concerns of CEOs or business owners though is how it will contribute to successful business growth. Yet this step requires a leap in thinking in order to be executed successfully. Sadly there are many so-called [...]

August 10th, 2010 by Peter B. Giblett 

Executive Seminars

Executive Seminars

Executive Seminars on Social Media Strategy We will educate your executive team on how to build a corporate social media strategy. Our half-day seminars cost $500.00 CDN + Tax. Once you have a payment receipt please email to schedule a mutually acceptable appointment. Please note that outside the Greater Toronto area travel and accommodation expenses [...]

July 28th, 2010 by Peter B. Giblett 

Where do I find my Customers, or Prospects on Social Media?

The question “Where do I find my customers, or prospects?” is a very important one with respect to leveraging social media channels as a communications medium. It is one that has previously been discussed on this site The easy answer is probably any site you can think of, plus a few more besides. Much of [...]

July 14th, 2010 by Peter B. Giblett 

Social CRM: Building a Marketing Insight

For many years it has been an important corporate goal to build insights into the habits and thinking of the customer. This requires the business to focus their marketing efforts through a customer intelligence solution. Normally this is achieved by combining  the use of advanced analytics with analytical CRM components. This is one form of [...]

April 15th, 2010 by Peter B. Giblett 

Social CRM: Business Intervention Requires Extra Capabilities!

Customer Relationship Management solutions have sadly been misunderstood by many. Normally they are defined as the system for managing customer data, but in reality it should be so much more; the core process by which the corporation manages all its interactions with customers and prospects. When you add social media into the corporate domain then [...]

April 3rd, 2010 by Peter B. Giblett 

Spamdog Billionaire: A Million Scams and Counting!

As we adapt and introduce new and exciting technologies that move the whole of the human race forward, we find that undesirable elements follow us – spoiling the whole experience. We have gotten so used to seeing the junk mail, spam, or its equivalent in the social media world that we tend to tune it [...]

March 31st, 2010 by Peter B. Giblett 

8 Statistics the Internet Marketer should Consider.

Retailer John Wanamaker is credited with saying “Half the money I spend on advertising is wasted; the trouble is I don’t know which half”. Marketing and the Internet has always been an interesting ground for statistics, so we thought this would be an ideal opportunity to look at a few: 25% of the worlds population [...]

March 11th, 2010 by Peter B. Giblett 

Indirect Collusion on Price and Quality of Service.

Indirect Collusion on Price and Quality of Service.

A recent article in an IT magazine complained about lack of competition in Canada’s broadband networks. The problem: only two service providers and a small market. When there are only two providers then the customer can suffer. Part of the problem here is an inability for alternative vendors to leverage existing wire networks. This is [...]

February 15th, 2010 by Peter B. Giblett 

The Function of Rewards Programs

The Function of Rewards Programs

Discount cards, air miles, and reward cards are examples of various schemes for building customer loyalty. These schemes have been running for many years, primarily with large national retailers. They serve three purposes: firstly to drive repeat business, second to reward the customers, and thirdly to collect data about the customer and their buying patterns. [...]

February 7th, 2010 by Peter B. Giblett 

Keys to Social Media Success [Video]

If you are seeking a Social Media consultant to assist take a look at this video and see how we are able to assist. P3 Social Media can assist your business in leveraging social media successfully. Founded on three pillars to leveraging Social Media for business: •    Building Communication & Collaborative capability •    Intelligent intervention [...]

February 1st, 2010 by Peter B. Giblett 

Does Business Require an Holistic Approach to Marketing?

In my last article “Closer to the Customer? Do we Really Understand their Needs?” I talked about how understanding the customer has been an ever present business challenge over the past quarter century. Mark Landiak tells us that Customer Services is not a department, and the same applies to Marketing is not a department in [...]

November 30th, 2009 by Peter B. Giblett 
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